Terms of Service

Last updated: April 2026

By accessing or using Syncora, you agree to be bound by these Terms of Service. Please read them carefully before using the service.

1. Acceptance of Terms

By registering for or using Syncora, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use the service.

2. Description of Service

Syncora provides a communication bridge that routes messages between WhatsApp and Slack. The service is intended for business use by teams who wish to manage WhatsApp conversations from within their Slack workspace.

3. Account Registration

• You must provide accurate and complete information during registration
• You are responsible for maintaining the security of your claim code and Slack credentials
• You must notify us immediately if you suspect unauthorised access to your account
• One Slack workspace may be connected per account

4. Acceptable Use

You agree not to use Syncora to:

• Send spam, unsolicited messages, or bulk marketing without consent
• Violate WhatsApp's or Slack's Terms of Service
• Transmit illegal, harmful, or abusive content
• Attempt to reverse-engineer or misuse the service
• Share your claim code publicly in a way that allows unintended contacts

5. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Syncora may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

6. Limitation of Liability

Syncora is provided "as is" without warranties of any kind. We are not liable for any loss of data, missed messages, or business losses arising from use of the service.

7. Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in abusive use of the service. You may deactivate your account at any time by contacting us.

8. Changes to Terms

We may update these Terms from time to time. Continued use of Syncora after changes constitutes acceptance of the updated Terms.

9. Contact

For questions about these Terms, contact us at support@syncora.app.

These terms are governed by the laws of Germany.